Shipping, local delivery & returns
Orders under $100 before taxes are charged a $15 flat rate fee. Orders over $100 before taxes qualify for free shipping anywhere in Canada. Orders will be shipped out the following business day after payment is received.
The customer is responsible for providing correct shipping address. If the incorrect shipping address is provided, we are not liable for lost and/or stolen shipments.
All orders containing products that have a minimum age requirement will be required to show ID upon pickup at the post office.
**Delays in shipping have occurred due to Covid and unforeseen weather events. We cannot guarantee a delivery date for any shipment at this time. **
We are only shipping within Canada at this time.
Delivery is $10 on orders under $100 before taxes, free for orders over $100.
Same day local delivery is available within Lethbridge during regular scheduled hours. Orders will be packed and sent out as soon as possible from the time payment is received. The cutoff for same day delivery is one hour before closing.
The customer is responsible for providing the correct shipping address. Orders that are not able to be delivered because the customer is not home or provided the incorrect address will be charged a $10 delivery fee.
Availability for same day delivery is as follows:
Monday to Wednesday - 11:00am to 5:00pm
Thursday and Friday - 11:00am to 7:00pm
Saturday - 11:00am to 5:00pm
Sunday - 11:00am to 4:00pm
* You must be over the age of 18 to shop at our store. If a person over the age of 18 with a valid government issued ID is not present to receive the delivery, orders will be returned to the store and be available for the customer to pickup. If a second delivery is required, a $10 delivery fee will be charged, regardless of the size of the order.
We are not able to provide refunds; store credit only. Exchange with receipt within 30 days on new, unused items. Any items deemed by staff to have been used to consume cannabis will not be returned. All body jewellery, contact lens, scales, consumables, E-Cig batteries, coils, USED VAPORIZERS, faces masks or face coverings, and sales items are a final sale.
Return shipping is the responsibility of the customer. Orders that are returned will be subject to a 10% restocking fee.
*During the COVID-19 pandemic, we are currently not accepting any returns that we have deemed to be of high risk to carry the virus. Items currently not being accepted for returns may include pipes, bongs, vapes, and bath and body products.*